RETURN POLICY

Special or Custom Orders

All custom orders are non-returnable.

Returns

Items must be returned to the address from which it was shipped, within two weeks of receiving the item.

If you have any questions please call the gallery 262-255-9090 and ask for Susan, during business hours or e-mail us at: purloinstudio@gmail.com

Please reuse the original packing materials, if possible.

Shipping Costs

The customer is responsible for return shipping cost and for any damage due to improper packing. We cannot provide refunds for shipping and handling costs, we do not cover the cost of returning an order.

Refunds

Expect a refund in approximately 5 business days after the artist receives your return, provided it arrives undamaged. You will be credited for the price of the item minus shipping costs. Please note that we cannot provide refunds for items that have been damaged or altered.

You will receive your refund in the same form of payment used to place your order. If your return was a gift, you may choose to receive an Purloin Studio gift certificate or to have the buyer credited for the purchase price of the item.

If you provided an email address when you ordered, we will notify you of the status of your return via email.

All refunds will be applied to same form of payment used to purchase the piece.

Cancellations

Any order, except custom orders, can be canceled before it is shipped by the artist. To cancel an order, please e-mail us at purloinstudio@gmail.com or call us at: 262-255-9090 during business hours.

Terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Privacy Policy

This privacy policy discloses the privacy practices for our website. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.